If you have placed an order and you need to cancel it, we will do our best to accommodate your request. Notifying us that an order needs cancelling is not a guarantee that we will be able to retrieve the order if it has already been processed. It is best if you can email us detailing the transaction (include your name, company name, address, and order number) and call with this information as well to confirm we are able to cancel your order. If we are not able to cancel your order and it does ship, you can refuse the package at time of delivery. If you refuse the package, you will still be responsible for the shipping charges on that order, and refund less shipping will be issued for the merchandise when it is returned to us.
We are so confident in our products that we will accept returns within 30 days of your original purchase if you are not satisfied.
Returns must be received in lightly-used condition in order to be accepted. Unless due to an error on our part or if the merchandise is defective, the return will be subject to a 15% re-stocking fee to cover the costs of packaging, labor, and credit card fees we have incurred.